It all kind of started when our small startup suddenly doubled in size within a few months. We had people joining remotely from different countries, bringing their own devices — Windows laptops, MacBooks, and even a couple of Linux machines. I was the one handling IT, and honestly, I felt completely overwhelmed. Setting up accounts manually, tracking who had access to what, resetting passwords at random hours — it became a daily mess.
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What helped a lot was using JumpCloud Directory Platform with a clear migration plan. We started by listing all users and devices, then gradually connected each system to JumpCloud to avoid overwhelming the team. The cross-platform management really saves time because before this, I was hopping between Active Directory for Windows, JAMF for macOS, and manually tracking Linux accounts. Once everything was connected, we could apply security policies like MFA and conditional access in one place, which made audits so much easier. The real-time dashboard is surprisingly intuitive, showing which devices are online, which accounts are active, and even pending invitations.